Permit Services

How to Start a Permit Expediting Business

June 23, 2023

Are you looking to start your own business in construction and real estate? If so, permit expediting might be the perfect venture for you. Permit expediting is a service that helps individuals and companies navigate the complex process of obtaining building permits and approvals. From submitting applications to coordinating with various government agencies, permit expeditors to serve as the bridge between developers and the often-overwhelming world of tickets.

In this article, we will guide you through the essential steps to starting your own permit-expediting business. We will explore the qualifications, the vital services you can offer, and the marketing strategies to attract clients. Whether you have experience in the industry or are starting from scratch, this article will provide the knowledge and insights you need to successfully launch your permit-expediting business and pave the way for your future success.

1. Research and Gain Knowledge

Before diving headfirst into starting your own permit-expediting business, conducting thorough research and gaining knowledge about the industry is crucial. Familiarize yourself with the local building codes, regulations, and zoning laws. Understanding the permit process in your area will give you a competitive edge and help you provide accurate and reliable services to your clients.

Additionally, consider obtaining certifications or taking courses related to permitting expediting. These can provide you with a solid foundation of knowledge and demonstrate your commitment to excellence in the field. Look for training programs or workshops offered by industry associations or professional organizations. Staying current with industry trends and best practices will make you a trusted expert.

Lastly, reach out to professionals already working in the permit expediting industry. Networking with experienced permit expeditors can provide valuable insights and guidance. Attend industry conferences or join online forums to connect with others. Building relationships with established professionals can open doors to mentorship opportunities and potential partnerships.

2. Develop Your Expertise

To succeed in the permit expediting business, developing your expertise in the field is crucial. Start by focusing on a specific niche or area of expertise within permit expediting.

This specialization will help you stand out from the competition and provide targeted services to your clients.

Consider honing your skills in areas such as residential or commercial permits, specific industries like healthcare or hospitality, or even specific projects like renovations or new constructions. By narrowing your focus, you can become an expert in your chosen field and attract clients specifically seeking your specialized services.

Stay updated with the latest industry news, changes in regulations, and new technologies that can streamline the permit expediting process. Attend workshops and seminars to expand your knowledge and keep your skills sharp continuously. By staying ahead of the curve, you can offer innovative solutions to your clients and position yourself as a leader in the industry.

3. Create a Business Plan

Starting a permit-expediting business requires a well-thought-out business plan like any other business venture. A strong business plan will serve as your roadmap and outline the steps you need to take to achieve your goals.

Start by clearly defining your target market and identifying your ideal clients. Are you targeting small businesses, large corporations, or individual homeowners? Understanding your target market will help you tailor your services and marketing efforts to attract the right clients.

Next, outline your business structure and decide whether you want to operate as a sole proprietorship, partnership, or limited liability company (LLC). Consult with a lawyer or accountant to determine the best legal structure for your business based on your specific circumstances.

Consider your startup costs and create a detailed budget for your business. This should include expenses such as office space, equipment, permits and licenses, marketing, and professional fees. Understanding your financial requirements will help you secure the necessary funding or investment to get your business off the ground.

Lastly, define your marketing and growth strategies. How do you plan to attract clients and differentiate yourself from the competition? Identify the most effective marketing channels for reaching your target audience, such as online advertising, networking events, or partnerships with construction companies or architects. Lay out a timeline for achieving your growth goals and regularly assess your progress to ensure you stay on track.

4. Set Up Your Business

Once you have a solid business plan, it’s time to set up your permit-expediting business. Here are the key steps to take:

1. Register your business: Choose and register a business name with the appropriate government agency. Check for any local requirements or permits needed for operating a permit-expediting business.

2. Obtain necessary licenses and permits: Research and obtain any licenses or permits required to operate your business legally. This may include general business licenses, professional certifications, or permits specific to your industry or location.

3. Set up your office: Establish a physical or virtual office space to conduct your business operations. Ensure you have the equipment and software to efficiently handle permit applications and communicate with clients and government agencies.

4. Get business insurance: Protect your business and personal assets by obtaining the appropriate insurance coverage. Consult with an insurance professional to determine the types of insurance policies you may need, such as general or professional liability insurance.

5. Set up accounting and bookkeeping systems: Implement systems to track your business expenses, income, and financial records. Consider using accounting software or hiring an accountant to ensure accurate record-keeping and compliance with tax regulations.

5. Build a Network

Building a solid network is essential for the success of your permit-expediting business. The construction and real estate industries rely heavily on relationships and referrals, so it’s crucial to establish connections with key players in your local market.

Start by attending industry events, trade shows, and conferences. These provide excellent opportunities to meet potential clients, architects, contractors, and other professionals involved in the permitting process. Networking with these individuals can lead to valuable partnerships and referrals.

Joining industry associations and organizations can expand your network and provide access to resources and educational opportunities. Look for local chapters or groups in your area and actively participate in their events and activities. Engaging in conversations and sharing your expertise can help establish credibility and attract potential clients.

Another effective way to build your network is through online platforms. Utilize social media platforms like LinkedIn to connect with professionals in the industry and join relevant groups or forums. Share insightful content, engage in discussions, and actively seek opportunities to collaborate or provide assistance. Building an online presence can help you reach a wider audience and establish yourself as an authority in the permit expediting field.

6. Develop Service Offerings

As a permit expeditor, your services will vary depending on the needs of your clients and the regulatory requirements in your area. Here are some key service offerings you can consider:

1. Permit application assistance: Help clients navigate the complex permit application process, ensuring all required documents and information are correctly submitted.

2. Research and analysis: Conduct thorough research on local building codes and regulations, zoning laws, and permit requirements for specific projects. Provide clients with detailed comments and recommendations to ensure compliance.

3. Plan review coordination: Coordinate with architects, engineers, and other professionals involved in the design process to ensure plans comply with local regulations and building codes.

4. Permit tracking and expediting: Monitor the progress of permit applications, follow up with government agencies, and accelerate the approval process when possible.

5. Compliance consultations: Guide compliance with building codes, accessibility requirements, and other regulations to ensure clients meet all necessary standards.

6. Project management support: Assist clients in managing the permitting process throughout their construction or real estate project.

By offering services tailored to your client’s needs, you can position yourself as a comprehensive solution for their permit expediting requirements.

7. Establish Client Relationships

Building solid relationships with your clients is crucial for the long-term success of your permit-expediting business. Here are some strategies to establish and maintain positive client relationships:

1. Communication: Maintain open and transparent communication with your clients throughout the permit expediting process. Keep them updated on the progress of their applications, address any concerns promptly, and provide clear explanations of the steps involved.

2. Responsiveness: Be responsive to client inquiries and requests. Aim to promptly reply to emails and phone calls, demonstrating your commitment to client satisfaction.

3. Professionalism: Professionally conduct yourself at all times. Be punctual, respectful, and attentive to detail. Projecting a professional image will in still confidence in your clients and foster trust in your services.

4. Relationship-building activities: Consider organizing networking events, training sessions, or other industry-related activities to foster relationships with your clients. These events provide opportunities to connect more personally and build rapport.

5. Follow-up and feedback: Follow up with your clients to ensure their satisfaction after completing a project. Request feedback and testimonials, which can be used to attract future clients and improve your services.

By prioritizing client relationships and delivering exceptional customer service, you can establish a strong reputation in the industry and foster long-term client loyalty.

8. Set Pricing and Contracts

Determining your pricing structure is an essential aspect of running a permit-expediting business. Consider factors such as the complexity of the project, the number of permits involved, and the amount of time and resources required to complete the job.

Research the market rates in your area and evaluate the pricing models other permit expeditors use. While it’s essential to remain competitive, be cautious not to undervalue your services. Remember that your expertise and time invested in each project have value. Consider offering different pricing options, such as hourly rates, project-based fees, or retainers, to cater to the diverse needs of your clients. Clearly define your contracts’ pricing structure and payment terms to avoid misunderstandings or disputes.

Speaking of contracts, it’s essential to have legally binding agreements in place with your clients. Consult with a lawyer to draft contracts that protect both parties’ interests and clearly outline the scope of work, deliverables, timelines, payment terms, and any other relevant terms and conditions. Having well-drafted contracts will provide legal protection and ensure a smooth working relationship with your clients.

9. Invest in Tools and Resources

To efficiently operate your permit-expediting business, investing in the right tools and resources is crucial. Here are some essential items to consider:

1. Project management software: Utilize project management software to track the progress of permit applications, set reminders, and manage client communication. Look for software that allows collaboration with team members or clients and offers features specific to the permit expediting process.

2. Document management system: Implement a document management system to organize and store all the necessary paperwork related to permit applications. This will help you stay organized and quickly access documents when needed.

3. Research and reference materials: Invest in industry-specific reference materials, such as building codes, zoning maps, and regulatory guidelines. These resources will serve as valuable references during the permit expediting process.

4. Technology and communication tools: Equip your office with reliable computers, printers, scanners, and high-speed internet connections. Additionally, consider using video conferencing software and other communication tools to remotely connect with clients and government agencies.

Investing in the right tools and resources can streamline your operations, enhance productivity, and provide a seamless experience for your clients.

10. Provide Exceptional Customer Service

Last but certainly not least, providing exceptional customer service is paramount to the success of your permit-expediting business. Happy and satisfied clients are likelier to refer your services and become repeat customers. Here are some tips to ensure outstanding customer service:

1. Personalized approach: Treat each client individually and tailor your services to their needs. Take the time to understand their project requirements and provide customized solutions.

2. Timeliness: Demonstrate a sense of urgency in your work. Complete tasks promptly, meet deadlines and keep your clients informed of progress at all stages of the permit expediting process.

3. Proactive communication: Anticipate your client’s needs and provide proactive updates. Keep them informed about any changes or potential roadblocks that may arise during the permit application process.

4. Problem-solving mindset: Approach challenges or setbacks with a problem-solving attitude. Instead of dwelling on obstacles, focus on finding creative solutions that minimize delays and keep the project moving forward.

5. Continuous improvement: Regularly assess your processes and seek client feedback. Use this feedback to improve your services and identify areas where you can provide an even better customer experience.

By consistently delivering exceptional customer service, you can build a solid reputation in the industry, attract new clients through referrals, and position your permit expediting business for long-term success.

11. Conclusion

Starting a permit-expediting business can be rewarding and lucrative for those interested in the construction and real estate industry. You can successfully launch your permit expediting company by conducting thorough research, developing your expertise, creating a solid business plan, and implementing effective marketing strategies. Remember to build strong relationships with clients, provide exceptional customer service, and continuously improve your skills and knowledge. With the right qualifications, dedication, and a client-centric approach, you can thrive in permit expediting and pave the way for your future success.